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Home » Articles » 2004 » September

UPS Tracking System

Posted by Brad Pineau on September 5th, 2004 at 3:10 pm AST [8356 views]

I made a post a while back about how bad the USPS tracking system was.

I just recently ordered a computer part and was given a UPS tracking number. Wow - what a different between the two!

The USPS tracking systsem basically told me nothing - in fact it didn't even give me any useful information until after the item arrived. On the other hand - just days after the item was shipped, the UPS system is giving me lots of information!

Check out the above screenshot!

64 Replies

Posted by Ben on September 10th, 2004 at 9:50 pm AST [website]

UPS gives you information but in my case they're unable to find your apartment door to actually deliver the package. I had to go to the edge of the city to pick it up myself because they were too incompetent to ring my doorbell.

Posted by Anonymous on November 18th, 2004 at 5:16 pm AST

"On the other hand - just days after the item was shipped, the UPS system is giving me lots of information!"

Try FedEx sometime. You'll get information updated within hours. Even better.

Posted by Michelle on December 3rd, 2004 at 4:54 pm AST

There is a big difference there:

The USPS DOES NOT offer tracking. They offer delivery confirmation.

That pretty much explains it :)

Posted by Mathew on March 9th, 2005 at 2:10 am AST

I used to work at UPS. We'd only scan when the supervisors were lurking about with their clip boards. I think UPS scan lists are made up when the packages are overlooked which may be up to only 60% of the time on really rough days.

Posted by Mark on April 27th, 2005 at 12:33 am AST [email]

As cited above. The USPS offers Confirmation of Delivery for .45 or .55, depending on how you send it. UPS offers "tracking" on all packages, as I understand it, but you also are paying for that service in the price whether you have need for it or not.

USPS can give you true and accurate tracking but only with guaranteed overnight or guaranteed two day mail. "Tracking" and $100 insurance comes with Express Mail service which is $13.65 for a flat-rate envelope. Priority 2-3 day mail with "Delivery Confirmation" (flat-rate envelope or up to 1 pound) is $4.30.

BTW, can UPS deliver a 2 lb. item anywhere in the US for $3.85? I'll send my auction items with USPS any day. They get there quick and unbroken, unlike UPS :)

PS I had to file an insurance claim with UPS, which was paid, but I never had to with the Postal Service.

Posted by masta blasta on October 24th, 2005 at 11:20 am AST [email] [website]

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Posted by Joe Malloy on February 3rd, 2006 at 8:31 pm AST [email]

Say what you will about the USPS, I haven't caught them lying on their tracking forms. But UPS will -- I recently waited 2 weeks for 2nd day delivery of an item with a tracking number and listed in their system. They showed 4 delivery attempts at which the "customer not there" was listed as the excuse and then, on the day it was delivered, "left at side door". Never mind I was home on each of the four days they claimed I wasn't (the spring semester hadn't started) they just left it when the finally felt like coming to my street. This is the third time they have done this sort of thing in the past three months. Meanwhile, the USPS priority mail gets things to where they're going in two or three days -- all the time, in my experience.

Give a choice, I request delivery by USPS and NOT UPS.

YMMV.

Posted by L. Sword on February 13th, 2006 at 11:59 am AST [email] [website]